Regina's Blog

Using Games to Reinforce Learning

by Regina Clark - on Thursday, January 23, 2020
Using Games to Reinforce Learning

Providing training for your employees is a waste of time and money unless your employees learn something and/or do something better with what they learn. Unfortunately, organizations often ask subject matter experts (SMEs) to train others and these subject matter experts have no idea how to create interactive training experiences which increase content retention and transfer knowledge. SMEs often read PowerPoint slides and bore participants. I have witnessed this hundreds of times in many organizations. SMEs would benefit from learning about adult learning before they are asked to train anyone. 

Read More...


Time to PIVOT

by Regina Clark - on Tuesday, September 24, 2019
Time to PIVOT

My brand new book, PIVOT Principles, is finally available and I just delivered the PIVOT keynote to a group of HR professionals in State College, PA. I had so much fun with the audience and worked hard to disrupt their comfort zone before talking about the principles. 

Read More...


Creating Memorable Customer Experiences

by Regina Clark - on Wednesday, May 31, 2017
Creating Memorable Customer Experiences

  

Read More...


Is Your Net Working During the Holidays?

by Regina Clark - on Wednesday, December 14, 2016
Is Your Net Working During the Holidays?

  

Read More...


The Employee Engagement Puzzle

by Regina Clark - on Friday, June 07, 2013
The Employee Engagement Puzzle

A few weeks ago, many hospitals and healthcare organizations throughout the Unites States celebrated Nurses week followed by Hospital week. Healthcare organizations held lunches, hosted parties, gave away free stuff, and took out advertisements in the newspaper to thank their employees for their hard work and dedication. Some of you who are reading this blog post participated in some of these activities. What the leaders of these healthcare organizations failed to realize is that employee engagement is not something that can be taken care of during one week; employees want to be appreciated and engaged all year long.  

Read More...