Regina's Blog

Five Tips for Creating a Great Workplace in 2020

by Regina Clark - on Monday, January 06, 2020
Five Tips for Creating a Great Workplace in 2020

If you stop and think about what goes into making a workplace great, it’s not that complicated. Here are five must haves for making a great workplace.

#1 - Hire the right leaders with the right vision. The right leader is experienced, passionate, committed, enthusiastic and dead on when it comes to having a vision for the organization. Steve Jobs had a clear cut vision for Apple; he was passionate about creating a computer that would change the world! Jobs wasn’t always the easiest person to work with, many of his employees characterized him as volatile, but his passion and commitment to Apple was never in question.

#2 - Hire the right people. The right person for the job is not always the easiest person to find, especially if there is a shortage of qualified candidates. The right person has the appropriate skills, experience and education to perform the job as well as the potential to grow and the enthusiasm to make a difference. The right employee is a highly engaged employee, not just someone who shows up to collect a paycheck.

#3 – Once you have the right people on board, take care of them by providing:

  • Training and development opportunities
  • Fair compensation & competitive benefits packages
  • Reward & recognition programs
  • A motivating work environment

#4 - Consistently exceed your customer’s expectations by offering quality products and services at the right prices. In order to stay in business, you have to delight your customers!

#5 –Communicate constantly with your employees, customers, vendors and suppliers using a variety of methods. People want to know what is going on!

 

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Time to PIVOT

by Regina Clark - on Tuesday, September 24, 2019
Time to PIVOT

My brand new book, PIVOT Principles, is finally available and I just delivered the PIVOT keynote to a group of HR professionals in State College, PA. I had so much fun with the audience and worked hard to disrupt their comfort zone before talking about the principles. 

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Time to Pivot

by Regina Clark - on Wednesday, January 02, 2019
Time to Pivot

Happy New Year! 

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Spoil Your Customers

by Regina Clark - on Friday, May 25, 2018
Spoil Your Customers

One of the reasons that it’s so easy to talk about the customer experience is because we are all customers. It doesn’t matter where you live, how much money you make, what kind of job you have, or what school you graduated from, we are all customers with unique experiences. Hopefully you have had more good experiences than bad ones. During my lifetime, I have had a few unbelievable, unforgettable customer experiences.  

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Six Sigma Speaking

by Regina Clark - on Tuesday, February 27, 2018
Six Sigma Speaking

  

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Think Like a Champion

by Regina Clark - on Thursday, February 22, 2018
Think Like a Champion

Every night I'm glued to the television watching another Olympic athlete fulfill their dream. Their passion and perseverance are so incredibly motivating especially for our children. Donna Weinbrecht, gold medalist and world champion mogul skier, is in the above photo with a group of children who were lucky enough to spend a day listening to and skiing with Donna. My son is wearing her Gold Medal, she was so wonderful spending time with the young skiers. We have an autographed photo of Donna on our refrigerator, it's a great reminder that anything is possible.
 

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Managing Made Easy

by Regina Clark - on Monday, January 29, 2018
Managing Made Easy

  

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Engaging a Remote Audience

by Regina Clark - on Friday, September 22, 2017
Engaging a Remote Audience

  

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33 Ways to Manage Better

by Regina Clark - on Thursday, August 03, 2017
33 Ways to Manage Better

Managing others is a challenge. It always has been and it always will be. If you are lucky, you have worked for a fabulous manager. Someone who was fair, competent, pleasant, and understood how to create a motivating work environment. There are four reasons that people end up in management positions. 

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SOARING to New Heights

by Regina Clark - on Friday, July 14, 2017
SOARING to New Heights

If you keep doing the same things, you will keep getting the same results! If you want to do something new, like climb a mountain, finish a triathlon, open a business or start a new career you have to be willing to create a new plan for yourself.
 

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