Regina's Blog

Flirtation or Sexual Harassment?

by Regina Clark - on Friday, December 01, 2017
Flirtation or Sexual Harassment?

Sexual harassment is a hot topic but unfortunately not a new topic. Females have been harassed for years. Sometimes it's hard to tell the difference between friendly behavior and subtle sexual harassment. Other times, it's crystal clear. The first time I experienced inappropriate behavior by a man was when I was a college student and the coach of the men's swim team kissed my neck.We were practicing head hold releases in the shallow end of the pool for a water safety instructor class. I jumped out of that pool so fast and ran to the women's locker room, my whole body was shaking. I had a hard time understanding what had just happened. Unfortunately, I had no idea what sexual harassment was when I was 20-year-old college student. No one had ever discussed the subject with me.

Years later, I taught Sexual Harassment Awareness training to more than 500 corporate employees. When the training ended with the executive team, the CFO walked up to me and told me that every executive could be sued for creating a hostile work environment. He didn't need to tell me, I was very aware that the Senior Executives, who were all male at that time, behaved badly. Some more than others. One of the executives consistently made me uncomfortable. He made comments about my appearance and my clothing and used awful language. His comments were definitely unwelcomed. When I shared with my boss how uncomfortable this man made me feel, her response was, “That’s just the way he is.” I started to keep a record of every inappropriate, unwelcomed thing this executive did when he was with me. I never thought about suing him or the company but looking back, I could have. My bosses’ response was NOT what a boss should say. A better response would have been, “I’ll take care of this, you should never be uncomfortable at work.”

Every employee should know what is considered sexual harassment. Quid pro quo is easy to understand, this for that. If you have sex with me, I will give you a promotion. Creating a hostile work environment is a bit harder to define. Is flirting with someone at work wrong? Is giving a co-worker a compliment or a hug taboo? It depends. Is the behavior welcomed? When the behavior is not welcomed, it could be considered creating a hostile or uncomfortable work environment. Sometimes, co-workers don’t even realize that their behavior is unwelcomed. In the photo above, the man is invading the woman’s personal space. No one wants someone in their personal space unless they are invited.

If you or your employees are having a hard time determining what kind of behavior is inappropriate and/or unwanted, use the following questions as a guide.

Would I want my behavior to be the subject of a column in the company newsletter?

Is there equal power between me and the person that I'm interacting with?

Would I behave the same way if the person I'm in a relationship with were standing next to me?

Would I want someone else to act this way towards a person I'm in a relationship with?

Is there equal initiation and participation between me and the person I'm interacting with?

If you are interested in scheduling Sexual Harassment Awareness training for your staff in 2018, give me a call today at 845-294-7089. Don't wait until you make the news!

 


 

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Dealing with Challenging Situations & Challenging Callers

by Regina Clark - on Thursday, November 16, 2017
Dealing with Challenging Situations & Challenging Callers

  

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Life is Great, Football is Better

by Regina Clark - on Thursday, November 09, 2017
Life is Great, Football is Better

A few weeks ago I had the opportunity to deliver The Seven C's of Leadership to a group of employees at NFL Films located in Mount Laurel, NJ. When you walk through the front doors, you are staring directly at a large print that says - Life is Great, Football is Better. Speaking to this group was delightful! First of all, the employees who attended the lunch time program wanted to be there. The program was not mandatory, it was optional. The enthusiasm in the room was contagious. I could tell that from the minute I arrived until I left that the employees loved working for the NFL and they loved football. Many of the employees shared stories with me about Steve Sabol, one of the founders of NFL Films. Steve was portrayed as a man who was larger than life, full of enthusiasm and took care of his employees. Steve was also a visual artist and his art work was displayed throughout the building. When employees love what they do and who they work for, the entire team benefits.  

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Engaging a Remote Audience

by Regina Clark - on Friday, September 22, 2017
Engaging a Remote Audience

In today’s global business environment, sharing information with remote audiences via web conferencing and webinars has quickly replaced face to face meetings and live training. Web conferencing is convenient and cost effective for global organizations. There are a variety of vendors that offer web conferencing and webinars at a variety of price points. I use Citrix Go to Webinars to deliver webinars; it is user friendly and affordable. Some of my clients use WebEx, Adobe Connect and Microsoft Office Live Meeting for their conferencing needs. WebEx is the most senior Web conferencing provider on the market today. Whoever you chose to work with, make sure that they offer technical assistance.

Delivering information via web conferencing and webinars can be challenging, especially in the beginning. First, how do we know people are really listening if we can’t see them? Even if we can see them via a webcam, we still don’t know if they are actively listening. Another challenge is that most audiences are culturally diverse and usually in different time zones.Most of the clients that I work with have struggled with effectively communicating during web conferencing. They know that they must use web conferencing but they don’t know how to engage the remote listeners.

Here are a few tips:

 

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33 Ways to Manage Better

by Regina Clark - on Thursday, August 03, 2017
33 Ways to Manage Better

Managing others is a challenge. It always has been and it always will be. If you are lucky, you have worked for a fabulous manager. Someone who was fair, competent, pleasant, and understood how to create a motivating work environment. There are four reasons that people end up in management positions. 

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SOARING to New Heights

by Regina Clark - on Friday, July 14, 2017
SOARING to New Heights

If you keep doing the same things, you will keep getting the same results! If you want to do something new, like climb a mountain, finish a triathlon, open a business or start a new career you have to be willing to create a new plan for yourself.
 

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Creating Memorable Customer Experiences

by Regina Clark - on Wednesday, May 31, 2017
Creating Memorable Customer Experiences

  

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Using a SPACER to Kick Off Your Meeting

by Regina Clark - on Thursday, April 06, 2017
Using a SPACER to Kick Off Your Meeting

A few weeks ago I had the opportunity to deliver a Train the Trainer program for Duke Energy. During the program I asked if anyone used a SPACER to kick off their training. To my surprise, this group of technical trainers had never heard of a SPACER before. Here are the basics.
 

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Five Ways to Spice Up Your Speaking

by Regina Clark - on Wednesday, March 08, 2017
Five Ways to Spice Up Your Speaking

During the past 20+ years, I have facilitated thousands of Presentation Skills training programs. Every participant received coaching and suggestions for keeping their audience engaged. If you or someone who you work with would like to schedule some Presentation Skills training please call us today at 845-294-7089. We would love to work with you!
 

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Think Like a Champion

by Regina Clark - on Monday, February 27, 2017
Think Like a Champion

Champions perform well under pressure and win. They prepare themselves to be in peak physical and psychological condition. They face their competition head on and go for it, no holding back. In business, having the mindset of a champion will help you reach your strategic goals and be competitive. 

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